Welcome to Dubai Shipping Guide

Downtown Burj Dubai and Business Bay, seen from Safa Park.jpg
Dubai skyline

Dubai Operational Guide

Dubai (AE:DXB), the fast growing out of the Seven States of United Arab Emirates and home to Emirates Airlines alongside the tallest building Burj Khalifa and Jebel Ali port is one of the most established trade lanes in the Middle East for Intercargo. We understand the intricacies of the requirements when importing in to Dubai and have dealt with all sectors ranging from the automotive industry, through to construction, oil and food, Intercargo has covered them all and in the process, our Middle East personnel have become what we call ‘geniuses’ in what they do and we are proud to have them on board.

In Dubai, Intercargo provide a full range of freight forwarding and Courier services, below is list of our most popular services;

Recommended Agents

Air Freight Forwarder
  • P.O. BOX 232307
    Dubai UAE
    Phone: +971 (4) 280-7266
    Fax: +971 (5) 5249-8251
    E-mail: sales@intercargo.com
Sea Freight Forwarder
  • P.O. BOX 232307
    Jebel Ali UAE
    Phone:+971 (4) 280-7266
    Fax:+971 (5) 5249-8251
    E-mail: sales@intercargo.com

Air Freight

Air Freight Services to Dubai

Intercargo Air Freight Services to Dubai choice of airlines is essential when comparing rates to any international logistics network. We can offer you choice and flexibility over the type of service available when sending freight by air.

Instant Air Freight Quote - Compare rates from over 149 Airlines

Over the last years we have established relationships with industry partners and we are firmly positioned to negotiate the best possible rates on your behalf. Special spot rates may also be available on request.

  • Instant Quotes Our IATA accreditation stands us out amongst Air Freight forwarding You can access quotations and compare rates via our online instant quote system. You check rates and there is no obligation to buy or register with us.
  • You can instantly compare the freight charges to send your freight by air with airlines operating to Dubai.
  • Our Spot Rates team can negotiate spot rates on your behalf for large shipments to help reduce the per kg rate.
  • For consignments which require freighter carriers Choice of International Cargo Airlines which are available to certain destinations.
Airport to Airport Air Freight Services - Dubai

Our air freight services operate from airport to airport. You can either drop the goods into one of our drop-off depots yourself, or arrange for a separate company to drop them off for you.

  • When you drop the goods at the depot, you will need to ensure that all of the necessary shipping documentation comply with the requirements in Dubai.
  • Once the goods have been Air Freighted to the destination airport, the consignee will need to clear the goods through customs.
Door to Door Air Freight Services - Dubai

When you book your air freight service with Intercargo, our rates include an optional collection service so you can have your goods collected from your door.

We also offer Door to Door Services via our office and partner network which operates door-to-door service using our fully trackable system and leading freight forwarding agents.

  • Your goods will be collected by our Transport companies from an address of your choice, shipped via road, Air or Sea, and then delivered to the destination Airport from the receiver may collected the shipment.
  • Please be advised should any customs issues arise, it will be consignee's responsibility to pay any clearance fees or any other related destination fees.
Airports Served - Dubai
Top Air Freight Destinations

Send air freight to Dubai

Instant Quotes 24/7 Book online and track via Our website

Sea Freight

Sea Freight Services to Dubai

Intercargo Sea Freight Services to Dubai choice of airlines is essential when comparing rates to any international logistics network. We can offer you choice and flexibility over the type of service available when sending freight by Sea.

Instant Sea Freight Quote - Compare rates

Over the last years we have established relationships with industry partners and we are firmly positioned to negotiate the best possible rates on your behalf. Special spot rates may also be available on request.

  • Instant Quotes Our FIATA accreditation stands us out amongst Sea Freight forwarding You can access quotations and compare rates via our online instant quote system. You check rates and there is no obligation to buy or register with us.
  • You can instantly compare the freight charges to send your freight by sea with Intercargo's Groupage/LCL servoces to Dubai.
  • For consignments which require Full Container loads we have Choice of International Shipping Lines which are available with competiitve rates to almost any destination.
Quay to Quay Sea Freight Services - Dubai

Our sea freight services operate from quay to quay. You can either drop the goods into one of our drop-off depots yourself, or arrange for a separate company to drop them off for you.

  • When you book sea freight to Dubai, you will need to ensure that all of the necessary shipping documentation comply with the requirements in Dubai.
  • Once the vessel has sailed on its way to Dubai the consignee will need to make arrangements to have the shipment cleared through customs.
Door to Door Sea Freight Services - Dubai

When you book your Groupage/LCL freight service with Intercargo, our rates include an optional collection service so you can have your goods collected from your door.

We also offer Door to Door Services via our office and partner network which operates door-to-door service using our fully trackable system and leading freight forwarding agents.

  • Your goods will be collected by our Transport companies from an address of your choice, shipped via part load or full container load and then delivered to the destination Seaport, the consignee will need to make sure the shipment is customs cleared.
  • Please be advised should any customs issues arise, it will be consignee's responsibility to pay any clearance fees or any other related destination fees.
Seaports Served - Dubai
Top Sea Freight Destinations

Send Sea freight to Dubai

Instant Quotes 24/7 Book online and track via Our website

Supply Chain Management

At Intercargo we offer a comprehensive suite of services drawing on our global network and local insight to deliver value across your supply chain.
From the initial consultancy and design, to final mile delivery and reverse logistics, we provide customised supply chain solutions across all industry sectors.

  • We can plan
  • We can source
  • We can store
  • We can deliver
  • We can return

Dubai References

In Dubai, Intercargo provide a full range of freight forwarding and Courier services, below is list of our most popular services;

  • Customs Office
  • Public service hours:
    Sunday – Thursday: 7:30 AM – 2:30 PM
    Phone enquiry hours:
    Sunday – Thursday: 7:30 AM – 2:30 PM

    Airports, Dubai border customs and Jebel Ali port are working around the clock.

  • Dubai Customs
  • Importing goods into Dubai can be done for domestic consumption, temporary entry, or re-exporting. Customs clearance will be quick and easy if you have the correct documents and follow exact procedures.

  • Dubai HS Tariff
  • General Secretriat Execute Council Emirate of Dubai

Dubai - Documentation Requirement

Whether it be obtaining permissions via the relevant authorities, generating certificate of origins, ensuring originals reach destination safely, we cover it all helping take the stress of paperwork out of your logistical needs.

Whether it be obtaining permissions via the relevant authorities, generating certificate of origins, ensuring originals reach destination safely, we cover it all helping take the stress of paperwork out of your logistical needs. Each shipment when sending commercial cargo, requires a commercial invoice and packing list. For goods over the value of $270, a certificate of origin containing the origin of manufacture, created by the local chamber of commerce at origin will also be required. On the portal online under ‘my Intercargo’ it will allow you to request purchase of a certificate of origin. To create a certificate of origin, you will require a commercial invoice and a packing list.

Key things to display on your commercial invoice (Alongside the template found under the download centre): *HS Code *Accurate Weight *Commercial Invoice Number *Original hand signature (electronic signatures/stamps are prohibited on paperwork and will count as copies) All documents are required in original, signed and stamped format at destination for clearance. If the documents are not present at time of clearance, there is an option to put a refundable deposit down until the originals are received within 14 days of arrival of the shipment. A non-refundable fee for processing missing documents will also apply.

Dubai FAQ's

Is Dubai an EAWB destination?

Yes

Do I need an Intercargo account to ship to Dubai?

No, at Intercargo there is no need for an account. You simply pay by credit/debit card or at any Barclay’s branch for each booking you make. 

Does Intercargo accept bookings to PO Box Numbers in Dubai?

For international destinations we will accept PO Box addresses providing the receiver is contactable by telephone. Please ensure that the receiver's telephone number is entered correctly on the Intercargo booking form.

Are transit times guaranteed to Dubai?

No, transit times are provided as a guide only. 

Transit times are in working days and based on deliveries to major Airports/Seaports. They are subject to change depending on the location of collection and delivery, as well as shipment contents, weight and value. There may also be circumstances beyond our control. For more information please refer to Intercargo’s Terms and Conditions of Carriage.

When will my shipment arrive into Dubai?

You can get up to date information on the status of your consigment and view delivery details using our online tracking services: Track It - enter your booking referance

What if I do not know the destination postcode in Dubai?

For international shipments, a postcode is required for countries which have a postal code system. This is used for completing the airway bill for your shipment. For countries with numeric postcode systems or you do not know the destination postcode, please check with the receiver or leave blank.