Customs Clearance Overview

At Intercargo we can provide a dedicated customs clearance solutions for businesses of all sizes from regular importers and exporters who use our freight services or companies who are just looking for a customs broker to add onto there core services like courier companies, wholesalers, retailers and e-commerce businesses and even private individuals. Our tailored service can take the hassle and of every type of import requirement you may have.

Customs clearance is specialised and completed part of all imports and exports and there are heavy penalties for making false declarations or incorrect declarations. Where it could take the inexperienced companies and personnel many hours to complete the process, Intercargo can get most shipments cleared on the day of arrival. We complete the paperwork; and we get things processed making it a smooth process for you to take delivery of your goods.

Why not contact Intercargo today?

Our experienced team can offer real free advice and offer tailored services to suit every requirement. We like challenges and look for creative ways to meet your needs. Our aim is to deliver an efficient, professional, timely service, specific to you or your companies individual requirements.

We can even monitor the arrival and dispatch of your shipment and answer your questions all clearance procedures, helping to ensure that your consignments clear customs swiftly and efficiently.

Import Customs Clearance

Port Clearance Services

Customs clearance is complex business, at Intercargo we know very well and we are here to assist, so whatever your country of origin, whatever your destination, we make it easy and uncomplicated. Our attention to detail knowledge of the rules and regulations will ensure your imports and exports are processed and cleared quickly, and we can take away any unanticipated demands on both your budget and your human resources.

Call us now and rest assured that your goods are being properly and promptly processed and cleared in the UK. Our aim is to save you time and money and provide you with high quality of service so that you get your goods cleared and delivered fast.

Here's what we do:

  • We provide access to import agents and support 7 days a week via our phone, out-of-hours service and email response systems
  • We offer free advice and guidance on all complex customs documentation and give specific instruction to ensure your submissions can be promptly processed
  • Provide access to bonded warehouse facilities in the UK, offer warehousing, break-bulk and delivery services nationwide
  • Intercargo can offer standard services and tailor made options to suit all individual requirements.
  • To put it simply whatever your need import needs, we can make things less complex and move more smoothly for you

Contact us now on +44 208 831 9770 / + 44 161 4440744 or email

Clearance at Airport or Seaports

Whatever your need, we can look after customs clearance for you at airports and ports, and arrange for delivery of your goods to their destination. We process hundreds of air and sea freight shipments every day.

If you’re importing larger consignments, perhaps personal effects or purchases via air freight or sea freight, we provide full customs clearance and can pick up your consignment and provide onward transportation to your desired destination.

NES Export Customs Clearance

NES is the HMRC online system which processes all export declarations for goods leaving the UK for non-EU destinations.  It is a mandatory requirement that clearance is obtained from NES before your goods can leave the UK.

NES operates via CHIEF (Customs Handling of Import and Export Freight), which is the HMRC nationwide computer system which electronically controls the UK's international cargo movements.   You can make NES submissions yourself using your government gateway access, but you must be authorised by HMRC to use NES.   On completion of an application form you will be given a CHIEF role and location and you will also need your EORI number.  

There are three main ways to declare exports under NES:

  • Standard Full Pre-entry Procedure
  • Simplified Declaration Procedure (SDP)
  • Local Clearance Procedure (LDP)
  • Full information on these procedures can be found on the HMRC website.

    Once your export has been accepted by CHIEF you will receive an EAD (Electronic Administrative Document) which will contain the UCR (Unique Reference Number) generated by CHIEF and is the document which will travel with your goods.

Documents & Forms

We have complied together Documents and forms that you may require for your import needs;


For your out of hours needs our team are ready to assist;

For urgent or weekend customs clearance email our team at: